Skit.ai Reinvents the U.S. Accounts Receivable Management Industry with Scalable Conversational Voice AI Solutions
On April 19, 2023, Skit.ai announced that its conversational voice AI solution has become the preferred choice in the U.S. accounts receivable management (ARM) industry. The solution supports automated, personalized, multi-turn collection calls, achieving 100% account reach and helping agencies address challenges such as stricter regulations, shrinking margins, and labor shortages.
Skit.ai Announces Its Conversational Voice AI Solution as Preferred Choice for the U.S. ARM Industry
NEW YORK — The global leader in conversational voice AI solutions, Skit.ai , announced on April 19, 2023, that its solution has become the preferred choice in the U.S. Accounts Receivable Management (ARM) industry. The company's innovative conversational voice AI solution helps collection agencies streamline recovery processes and develop data-driven collection strategies through millions of automated, intelligent, personalized, and context-rich collection calls.
"The global ARM industry is expected to grow at a moderate pace, but industry consolidation trends will further intensify driven by factors such as strict regulatory frameworks, shrinking profit margins, and a severe shortage of skilled labor," said Sourabh Gupta, Co-founder and CEO of Skit.ai. "ARM companies urgently need solutions that can address these challenges to build a competitive advantage in the era driven by new technologies. At Skit.ai, we are bridging these gaps through compliant, configurable, and easy-to-deploy conversational voice AI solutions." He added, "Our solution is disruptive for the ARM industry and is helping collection agencies improve collection efficiency, reduce costs, and stay ahead."
With Skit.ai's conversational voice AI solution, first-party and third-party collection agencies have achieved end-to-end automation of collection calls for the first time. This innovative solution supports 100% account outreach, maximizing scope and coverage by freeing agents from repetitive, low-value calls. As a result, agents can focus on high-value accounts to accelerate recovery, thereby reducing attrition rates and creating more meaningful and engaging roles.
Skit.ai's advanced technology not only improves contact rates and establishes contact with the right parties, but also captures consumer intent and engages in intelligent conversations with consumers to facilitate collections. The solution guides consumers toward effective payments and seamlessly transfers to human agents when necessary, further optimizing the overall collection process. Meanwhile, the solution adheres to relevant regulations throughout, minimizing compliance risks.
Customer Feedback: The American Finance Experience
"We chose Skit.ai because of its robust technology and its deep understanding of the collections space," said Dean Stibbs, IT Director at American Finance, LLC, a Delaware financial company with an in-house debt collection department, one of Skit.ai's customers. "With Skit.ai's conversational voice AI platform, we are able to offer our customers a new and exciting way to connect, allowing them to handle their accounts instantly without waiting or being transferred multiple times."
Impact at Scale: Nearly One Million Automated Conversations Weekly
Speaking about the scale impact Skit.ai is creating, Gupta added, "By automating nearly one million consumer conversations weekly, Skit.ai is driving a significant transformation in how ARM companies operate. The level of automation at this scale is remarkable."
Expected Benefits from Deploying Voice AI Solutions
Here are the outcomes collection agencies can expect after deploying advanced voice AI solutions:
- 100% Account Outreach Within Minutes
- Automated, intelligent, multi-turn, and context-rich voice conversations
- Answer every customer call and support payments
- Unlimited scalability for inbound and outbound capabilities
- Accelerated revenue recovery
- Ensure 100% compliance
Collection agencies looking to deploy Skit.ai's conversational voice AI solution can contact Skit.ai experts. The solution is fully compliant, offering a reliable and secure option for agencies seeking to optimize processes and strengthen collection strategies.
About Skit.ai
Skit.ai is a leading conversational voice AI platform for the ARM industry, helping collection agencies streamline and accelerate revenue recovery. Skit.ai's compliant, configurable, and easy-to-deploy conversational voice AI platform enables businesses to automate nearly one million consumer conversations weekly. Skit.ai has been named to Forbes' 2021 30 Under 30 Asia list and has won numerous awards, including the 2022 Disruptive Technology Award from CCW, the 2022 Stevie Bronze Award from the International Business Awards, the 2022 Gold Award from Globee CEO, and the 2021 AI Startup of the Year Award from Entrepreneur India. Skit.ai is headquartered in New York City. For more information, visit Skit.ai.
