Centime's Latest Customer Satisfaction Survey Achieves High NPS® Score of 54, Setting Industry Benchmark

BOSTON —

Centime, a Boston-based fintech company focused on providing comprehensive cash management and banking solutions for small and medium-sized businesses, today announced the results of its latest Net Promoter Score (NPS®) survey, achieving a score of 54, which is among the best in the industry.

NPS is a metric that measures customer satisfaction and loyalty by asking customers how likely they are to recommend a company's products or services to others. NPS scores range from -100 to +100, with higher scores indicating greater customer satisfaction and loyalty. Centime's NPS score of 54 sets it apart in the accounts payable (AP), accounts receivable (AR), and cash flow forecasting technology space.

"Providing a first-class customer experience is Centime's top priority, and seeing this reflected in an outstanding NPS result is truly encouraging," said BC Krishna, CEO and founder of Centime. "We hear from many customers who have been hurt by poor customer service from competitors, and these customers are grateful for the exceptional support Centime is able to provide."

Centime's commitment to customer service is fully reflected in the feedback from its customers, who are using Centime's all-in-one cash management platform to automate accounts payable, streamline accounts receivable processes, and forecast cash flow.

"Centime has significantly accelerated our collections process while reducing the manual effort we spend on follow-ups and collection calls," said Patrick Maguire, Finance Director at JobGet. "We have also benefited from the company's ongoing high-quality customer support and the continuous rollout of new features."

Centime's customer-centric approach enables it to deliver exceptional experiences to its customers, resulting in high satisfaction and accelerating the company's growth. To learn more about Centime, please visit www.centime.com。